Reception Supervisor – Pocklington KP
Contract: Full Time Permanent
Department: Admin & Reception
Location: Kilnwick Percy Resort
Number of Jobs: 1
Work Hours: Full time, variable
Organisation: Darwin Escapes
Industry: Leisure, Admin, Reception
- Oversee front of house reception and provide the highest standard of customer service
- Handle all telephone and personal enquiries courteously and promptly
- Issue of accommodation keys and information to guests on arrival
- Ensure all park tourist information is up to date and relevant
- Assist with holiday, restaurant and activity bookings
- Deal with all customer queries and complaints immediately and courteously
Reception Supervisor required to join our front of house team at our five star resort, The KP Club in Pocklington, York
The reception area is based centrally within this beautiful park and is the hub for all departments and guests. You will work as part of a small team to assist in the day to day running of the reception area in line with the company’s high standards. This will include greeting park guests and handling queries.
The ideal candidate will be dedicated and driven, in order to ensure the smooth operation of this busy department. This will not only include the meeting and greeting of park guests, but assisting with the various events held at The KP Club, including weddings, where required.
This is a permanent, full time role which will include working variable hours including weekends, evenings and bank holidays.
This role is ideal for candidates searching for Reception jobs within a commutable distance of York
What experience you will need
- Similar previous experience is required
What skills you will need
- Excellent Customer Care to ensure high standards
- Positive attitude with willingness to learn
- Strong communication skills
- Driving licence and ability to drive is advantageous to enable you to get to the park
What we offer
- Darwin Academy job specific training, to include Customer service, food hygiene, COSHH, health & safety, manual handling, etc
- Discount in company restaurants and facilities
- Good hourly rate of pay
Interested in working for Darwin Escapes and want to find out more?
Please get in touch and we will do our best to answer any questions you may have.