Head of Reception – Wareham WF02
Contract: Full Time Permanent
Department: Admin & Reception
Location: Wareham Forest
Number of Jobs: 1
Work Hours: Full time, variable
Organisation: Darwin Escapes
Industry: Leisure, Admin, Reception
- Oversee front of house reception and provide the highest standard of customer service
- Meet and greet all park guests, with the provision of refreshments when required
- Deal with all customer queries and complaints immediately and courteously
- Assist with holiday, restaurant and activity bookings
- Ensure all park tourist information is up to date and relevant
- Lead the reception team and be responsible for the day to day running of reception
Head of Reception required at our five star Wareham Forest Lodge Retreat, to join this busy team.
Wareham Forest is on the edge of a large conifer plantation and has beautiful paths that lead you through the forest, a perfect outdoor day to be enjoyed.
This park is located between Poole and Wareham, and so is a great central location, enticing a large number of guests to this beautiful park. The reception area is the first point of call for all guests and is the centre of all departments on park. The successful candidate will be responsible for this area and the smooth day to day running of the department.
This is a permanent, full time position to work variable hours including weekends and bank holidays.
This role is ideal for candidates searching for Reception jobs within a commutable distance of Poole and Wareham.
What experience you will need
- You will have previous experience in a similar role
What skills you will need
- Excellent Customer Care to ensure high standards
- Driving licence and ability to drive is advantageous to enable you to get to the park
- Strong communication skills
- Positive attitude with willingness to learn
What we offer
- Darwin Academy job specific training, to include Customer service, food hygiene, COSHH, health & safety, manual handling, etc
- Full uniform
- Discount in company restaurants and facilities
Interested in working for Darwin Escapes and want to find out more?
Please get in touch and we will do our best to answer any questions you may have.