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Customer Reviews – New Pines

Customer Reviews and Testimonials

Your feedback is important to us…

We’d love feedback on your experience of holidays or holiday home ownership at New Pines Holiday Home Park! Customer feedback is always appreciated as it allows us to constantly improve the service we provide for everyone staying at our luxury North Wales caravan park; with the ultimate aim being to help our customers create holiday memories that will last a lifetime.

We want to make New Pines Holiday Home Park the place to go for anyone who is interested in holidays or holiday home ownership in Denbighshire, North Wales. Your feedback can help us achieve this, by helping us iron out any niggles which may surface.

A selection of our latest customer reviews and testimonials can be found below:

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Latest Reviews

I only have great things to say about New Pines Caravan Holiday Park! I absolutely love it! I have been here twice this year and it has been an absolute pleasure to return. Spotlessly clean, beautiful grounds, great entertainment and friendly approa... read more

I only have great things to say about New Pines Caravan Holiday Park! I absolutely love it! I have been here twice this year and it has been an absolute pleasure to return. Spotlessly clean, beautiful grounds, great entertainment and friendly approachable staff. I can\’t thank you all enough for all that you do.

5 Darwin Escapes Review 5 stars
Reviewed 3 weeks ago

The best site we have ever stayed at, great site very peaceful also gated. The van inside was brilliant,  according to the booking we did, it was a basic one but it had everything including a washing machine. I can't fault anything about the site or... read more

The best site we have ever stayed at, great site very peaceful also gated. The van inside was brilliant,  according to the booking we did, it was a basic one but it had everything including a washing machine. I can’t fault anything about the site or the caravan best ever. Even thought about buying one. If you want peace go to New Pines.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Amazing holiday park!! The holiday home is clean and cosy..plenty to do! Having a good new year.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

I am a new owner on the site and it offers everything. Nice pool, tennis court, football pitch, clean, great food, adult only bar and family entertainment. Also has a sauna steam room and gym, everything all on-site can't fault it.

I am a new owner on the site and it offers everything. Nice pool, tennis court, football pitch, clean, great food, adult only bar and family entertainment. Also has a sauna steam room and gym, everything all on-site can’t fault it.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Friendly staff, clean well-equipped caravan with reasonable prices.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Ideal HOLIDAY HOMES for all families young or old fantastic 5star quality.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Stayed last year, very peaceful and quiet. Great caravan.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Fantastic place for a family holiday. Immaculate caravans with excellent attention to detail in the surrounding area. Very clean and tidy. Staff very friendly and receptionist extremely helpful. Would recommend to anyone planning a visit. Only small... read more

Fantastic place for a family holiday. Immaculate caravans with excellent attention to detail in the surrounding area. Very clean and tidy. Staff very friendly and receptionist extremely helpful. Would recommend to anyone planning a visit. Only small thing would have liked a mat in the bathroom and a mirror in the main bedroom.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Wonderful Holiday Park close to Rhyl and Prestatyn, situated just away from by the beach but close enough to not be too far. Entertainment was great as we were there for St Patrick's weekend and they had an Irish duo playing traditional songs. Staff... read more

Wonderful Holiday Park close to Rhyl and Prestatyn, situated just away from by the beach but close enough to not be too far. Entertainment was great as we were there for St Patrick’s weekend and they had an Irish duo playing traditional songs. Staff were highly responsive to a small issue in our caravan and came to fix it immediately. Shame it was raining as the kids play area looked great but the weather meant they weren’t able to enjoy it.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago

Lovely holiday park. Caravans are spotless and have everything required for your stay. Staff very friendly and helpful would return anytime.

Lovely holiday park. Caravans are spotless and have everything required for your stay. Staff very friendly and helpful would return anytime.

5 Darwin Escapes Review 5 stars
Reviewed 5 months ago
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