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Darwin Escapes

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Home / Parks / Bath Mill Lodge Retreat / Contact Us / Customer Feedback

Customer Feedback & Complaints

Customer satisfaction is our number one priority. Our mission is “To create and provide an experience which enables our customers to carve memories that last a lifetime, in a safe and secure environment”, and we will always do our best to go the extra mile to achieve this.

We’re sorry if your experience wasn’t as expected at Bath Mill Lodge Retreat and understand not everything always goes to plan. Please leave your feedback below and we will be back in touch as soon as possible.

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2017 Brochure

Bath Mill Lodge Retreat, Newton Road, Bath, Somerset, BA2 9JF

reception tel: 01225 333909

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Latest reviews

Had a long weekend with friends here at the beginning of December. Lovely lodge accommodation and lucky with the weather too. Really near for Bath and Bristol and when we had had enough of the German ...
★★★★★
My partner and I just had a four day stay there, I cannot praise this place enough, from luxury lodges, to beautiful scenery, excellent, friendly, helpful staff, I didn't want to come home, I'll defin...
★★★★★
This is our second visit in within the 3 months of this wonderful place opening.....It is Perfection, from the beautiful surroundings with the feel of nature on your doorstep yet only a stones throw a...
★★★★★
Just returned from a break in a Hartfield Lodge in your new Bath Retreat. Starting with a positive- most impressed with the resort and obviously a lot of money has been invested. On the negative side:...
★★★★
Visited the Bistro this week as a party of four. Lovely setting and super food. Every course was delicious. Excellent service from Scott. Plan to visit again in the lighter evenings to enjoy the garde...
★★★★★