Click here to talk to a member of our team who will be able to assist you with any query you may have.
Frequently Asked Questions
Do you have a question about Aberconwy Resort & Spa that needs answering? You can find a selection of answers to the most frequently asked questions below.
Can members of the public use the facilities?
Signatures Restaurant is open to the public – please book your table by calling 01492 583513
Mali’s Hair Salon is also available to non-residents – Call to make your appointment 01492 582186
The Aberconwy Spa is available to owners and the public – book a treatment by calling the team on 01492 572002
Membership is required to make use of Langley’s Country Club – Find out more here
Do you have access to the beach?
There are 3 exits off the park that will take you directly on to the beach.
How far are you from Llandudno and Conwy?
A short 10 minute drive will get you to Llandudno, 5 minutes in the car will get you to Conwy and Conwy Marina is only a two minute drive from the Park. Both Conwy and Conwy Marina are within walking distance for those who want to stretch their legs!
Is Aberconwy open in the winter?
We are open 12 Months, all year round for your holiday.
Is the Park on one level?
Yes is it.
Where is the nearest supermarket?
There is a Tesco and mini Asda at Junction 18 of the A55 – a short 5 minute drive away.
Can I choose the location of my holiday home?
Yes, there are plots available and you are able to choose your own.
How much are Site Fees at Aberconwy Resort & Spa?
Selected holiday homes & lodges purchased at Aberconwy Resort & Spa will include site fees until March 2019*. Find out more here
Who else can use my caravan or lodge?
Family and Friends only
Can you park next to the caravan?
We have parking bays next to your caravan/lodge
How do I get to Aberconwy?
Junction 17 off the A55, and follow the signs.
How many passes do my family members get and do they get full access to all facilities?
The Home Owners and there Dependant children under the age of 21 get free use of the facilities. For additional guests to use the wet area you can purchase an annual family and friends package, where you can nominate up to 6 people, after 6 people have been nominated you can add additional guests for a small fee. If an annual pass doesn’t suit, you can pay for a daily, or weekly guest passes.
For the use of the gyms you can purchase a weekly or annual pass.
Is Aberconwy pet friendly?
Yes, all animals are welcome, well behaved dogs are welcome at Aberconwy Resort & Spa. We ask that they are always on their lead and cleaned up after.
What are receptions opening times?
Our reception at Aberconwy Resort & Spa is open daily 9.00 -5.00pm
What is Darwin Escapes’ Dog Policy?
We’re pet-friendly, but do have a few rules to ensure the park can be enjoyed by pet-owners and non-pet-owners alike.
We ask that no dogs, pets, or animals of any kind may occupy a non pet unit without the prior permission of the Park Manager. (This can be achieved by including your pet on your booking form to ensure you are allocated a pet-friendly unit).
a. Where allowed, all pets must at all times be kept under proper control and must not enter any facility building. (excluding guide dogs)
b. Dogs must be kept on a lead at all times (unless in the dedicated dog areas) and prevented from fouling.
c. All fouling should be disposed of immediately in an appropriate manner.
d. In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the Park Manager’s discretion.
Can’t find what you’re looking for?
If you can't find the answer you're looking for please get in touch with us via social media and we will answer any questions you may have.
Want to find out more?
If you require any additional information you can get in touch through our simple and easy to use contact form here.