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Coronavirus

All of our resorts are now open

Our resorts in England

Following guidelines from the UK Government, we are pleased to confirm that we have now reopened our resorts.

This applies to Bath Mill Lodge Retreat, Beach Cove Coastal Retreat, Canterbury Reach Lodge Retreat, Cheddar Woods Resort & Spa, Hawkchurch Resort & Spa, Keswick Reach lodge Retreat, Kilnwick Percy Resort & Golf Club, Mullion Cove Coastal Retreat, Norfolk Woods Resort & Spa, Piran Meadows Resort, Sandymouth Holiday Resort, The Springs Golf Club, Thanet Well Lodge Retreat, Tilford Woods Lodge Retreat, Wareham Forest Lodge Retreat, Woodside Bay Lodge Retreat, Woodside Coastal Retreat.

Please note, our facilities may be limited and/or operating at reduced capacity. More information will be available from the here to help team upon arrival at our resorts.

Our resorts in Wales

Following guidelines from the Welsh Government, we are pleased to confirm that we have now reopened our resorts.

This applies to Aberconwy Resort & Spa, Talacre Beach Resort, New Pines Holiday Home Park and Seaview Holiday Home Park.

Please note, our facilities may be limited and/or operating at reduced capacity. More information will be available from the here to help team upon arrival at our resorts.

To find out more about what we are doing to ensure a safe environment for everyone at our resorts, you can view Our Charter here.


Frequently Asked Questions

Can I get a refund or change my holiday date due to Coronavirus?

For any holiday booking enquiries, please get in touch with our booking partner Hoseasons on 0345 4986589. You can find out more information from Hoseasons by visiting here.

What facilities will be open at your resorts?

Our facilities may be limited and/or operating at reduced capacity to ensure the safety of our guests. Please enquire with the here to help team upon arrival for more information. We are also offering a takeaway menu with a delivery service to your accommodation wherever possible.

I’ve booked accommodation with a hot tub. Can I still use the hot tub?

You can still use the hot tub within your family group. Please follow Government guidance and do not share the hot tub with anyone not staying in your accommodation. We ask that you follow all hot tub instructions to ensure you use the hot tub safely.

Are your golf courses open?

All three of our golf courses across England and Scotland are now open to members. Kilnwick Percy Golf Club, The Springs Golf Club and Dundonald Links are open to visitors.

If you have any specific questions about opening/tee times, please get in touch with the golf club directly.

Additional social distancing and safety measures have been put in place for you to play safe, stay safe.

You can view our video to see how we are ensuring a safe environment for golfers here.

Where can I get more advice and information on Coronavirus?

We would advise all our owners, guests and members to regularly check the gov.uk website for the latest updates on Coronavirus.

Coronavirus (COVID-19)

We’ve now reopened all of our holiday resorts. Find out more.

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