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about us faq

Frequently Asked Questions

Do you have a question about Darwin Escapes that needs answering? You can find a selection of answers to the most frequently asked questions below.

General Questions

Who are Darwin Escapes?

Darwin Escapes is a collection of holiday parks, retreats and resorts based in the UK. Here at Darwin Escapes we have hand crafted each of our fantastic 22 destinations to ensure that we have something to offer everyone.

Our portfolio is made up of a wide range of luxurious holiday resorts, holiday home ownership destinations, golf courses and much more.

What makes Darwin Escapes different from other UK holiday park operators?


We don’t cut any corners in our pursuit of excellence at all of our resorts across the UK. All of our destinations have a collective ethos of helping our customers create holiday memories which last for a lifetime, and we wouldn’t be able to do this if the quality of our offering wasn’t up to standard.

It is this approach which has helped us to revolutionise the UK holiday park industry, bringing unsurpassed standards to this great nation and making the idea of a staycation all the more tantalising. This has been independently verified by leading authorities such as Visit England and Visit Wales, with many of our destinations being up to 5 star standards.

Are all Darwin Escapes holiday parks the same?

No, each of our destinations differs so that we can accommodate as wide a range of customer tastes and requirements as possible. We know that there is no one size fits all.

You can learn more about each of our locations on our holiday parks page.

Can I buy a holiday home at a Darwin Escapes Holiday Park?


We often find that our holiday guests simply don’t want to go home once they have experienced the Darwin Escapes Difference. This is why we have made holiday home ownership a possibility at nine of our UK resorts.

For more information about the ownership holiday parks within our portfolio, please visit our holiday home sales page.

Does Darwin Escapes take account of the environment and local wildlife at its destinations?

We have a strong corporate social responsibility here at Darwin Escapes and we keep both the natural habitat around our resorts and the environment top of mind at each of our locations. This includes during construction, renovation and during the everyday operations of our destinations.

You can read more about the measures we take in this regard on our corporate social responsibility page.

Are there any jobs available with Darwin Escapes?

As one of the fastest growing holiday park operators in the UK, we frequently have new job roles advertised on our website.

You can see the complete list of vacancies currently available at our locations across the UK on our careers page.

Park Questions

What is Darwin Escapes’ Dog Policy?

We’re pet-friendly, but do have a few rules to ensure the park can be enjoyed by pet-owners and non-pet-owners alike. We ask that no dogs, pets, or animals of any kind may occupy a non pet unit without the prior permission of the Park Manager. (This can be achieved by including your pet on your booking form to ensure you are allocated a pet-friendly unit).

(A) Where allowed, all pets must at all times be kept under proper control and must not enter any facility building. (excluding guide dogs).
(B) Dogs must be kept on a lead at all times (unless in the dedicated dog areas) and prevented from fouling.
(C) All fouling should be disposed of immediately in an appropriate manner.
(D) In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the Park Manager’s discretion.

Are you looking to take two dogs on holiday? Please could you kindly call our helpful booking team on 0345 498 6595

Where do you get your mattresses from?

Believe it or not, many of our guests comment about the quality of the mattresses we provide at many of our 5 star holiday parks.

We enjoy a close partnership with RESPA beds, providing their class leading mattresses to our guests at the majority of our destinations as part of our efforts to ensure that no aspects of our offering can be surpassed.

Any Other Questions?

Have you got a question which hasn’t already been answered in our FAQs?

Then feel free to get in touch with a friendly member of the Darwin Escapes team today. We’ll be more than happy to answer any question that you might have:

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Darwin Escapes keeps the interests of its customers top of mind, so you can rest assured that your data will only be used to help you and will not be shared with external parties unless otherwise requested. For more information about how your data will be utilised, please visit our privacy policy page.

Coronavirus (COVID-19)

We’ve reopened our holiday resorts in England. Our resorts in Wales are planned to reopen to holiday home owners on 11th July and to holiday guests on 13th July. Find out more.